Login

Country

Cart

Your cart is empty

FAQ

Charter FAQs & Booking Guide

Yours Mallorca | Tempest 44 Motor Yacht Charter


1. Getting Started

1.1 What is the Tempest 44?

The Tempest 44 is a luxury 13.1-meter Italian-designed motor yacht by renowned designer Roberto Curtò. Built for ultimate comfort and performance, she features:

  • Speed: 35-knot cruising speed (capable of reaching 40+ knots)
  • Power: 1275 HP. 3 x outboard motors, each with 425 PS 
  • Capacity: 10 guests + 2 permanent crew (captain and deckhand/chef)
  • Design: Open-plan luxury with an expansive sun deck, full galley, and guest cabin
  • Features: Air conditioning, premium audio system, water sports equipment, full safety systems
  • Mooring: Home-based at Puerto Portals Marina, Mallorca's premier luxury marina


2. Booking & Planning

2.1 How do I book a charter?

  1. Option 1. Use the 'Charter YOURS' instant online booking process online.
  2. Alternatively use the Enquiry Form
  3. Option 2. Submit an Enquiry via our website with your preferred dates, and any additional requirements
  4. Receive a quote from our team within 24 hours
  5. Sign the Charter Agreement and Security Deposit Terms
  6. Pay the 30% deposit to confirm your booking
  7. Receive final confirmation with detailed briefing information
  8. Pay the 70% balance 7 days before your charter date
  9. Enjoy your charter!

Total process: Usually 3–5 days from inquiry to confirmation.

2.2 What dates are available?

The Tempest 44 is available from the beginning of March to the beginning of November.

Availability depends on:

  • Existing bookings
  • Scheduled maintenance
  • Weather conditions
  • Crew schedule

We recommend booking 15 days in advance during high season (May–October). Off-season (November–April) yours is not available for charter.

Date taken, or planning further ahead? Cancellations and reschedules do happen — Enquire and we'll confirm availability within 24 hours."

Send an enquiry through out Contact form and we will keep you updated with any changes in the schedule.

2.3 What does a charter cost?

Pricing varies by season and duration:

Duration High Season (May–Oct)
Half-Day (4 hours) €900
Full-Day (8 hours) €1,650
Multi Days €1,650 per day


Add-ons & extras:

  • Captain hire: €175 (half-day) / €350 (full-day)
  • Seabob water sports: €250/day
  • Premium catering: Custom quotes available
  • Security deposit: €1,000 (refundable)
  • Fuel deposit (multi-day): €500 (refundable)

What's included? Professional crew, fuel, basic refreshments, safety equipment, and onboard amenities.

2.4 What payment methods do you accept?

We accept:

  • Credit/debit cards (Visa, Mastercard, American Express)
  • Bank transfer (SEPA)
  • PayPal

All payments are processed securely through our booking system.

2.5 What is your cancellation policy?

Timeline Refund Amount
60+ days before charter 30% deposit refunded (minus 5% admin fee)
30–60 days before 30% deposit non-refundable; 70% balance refunded
Less than 30 days Full payment non-refundable
7 days or less No refund (100% loss)

Exception: If we cancel due to weather or safety concerns, you receive a full refund or free reschedule.

2.6 Can I reschedule my charter?

Yes! If you reschedule to an alternative date within the same season, your 30% deposit transfers without penalty (subject to availability).

Rescheduling to a different season may incur price adjustments.


3. Before Your Charter

3.1 What should I bring?

Essential:

  • Valid ID (passport or national ID)
  • Travel/medical insurance (highly recommended)
  • Medications and medical devices
  • Sunscreen (SPF 50+)
  • Sunglasses and hat
  • Light, breathable clothing
  • Swimsuit and beach towel
  • Seasickness medication (if prone to motion sickness)

Optional:

  • Waterproof bag or dry bag
  • Underwater camera
  • Personal snacks or beverages (alcohol permitted)
  • Entertainment (though the sea is entertainment!)
  • Bluetooth speaker (for deck music)

NOT permitted:

  • Illegal drugs
  • Weapons or explosives
  • Large suitcases (small/soft bags only)
  • Pets (except registered service animals)
  • Professional filming equipment (unless pre-arranged)

3.2 What if I'm concerned about seasickness?

Prevention tips:

  • Take seasickness medication 30 minutes before boarding (Dramamine, Kwells, or ginger supplements)
  • Eat a light, non-greasy breakfast
  • Stay hydrated
  • Focus on the horizon
  • Avoid reading or screens during the charter
  • Stay on deck in the open air (enclosed spaces worsen it)
  • Request a calmer area/shorter duration if you're sensitive

Crew support: Our crew is experienced with motion sickness and can provide remedies onboard (ginger tea, acupressure bands, medication). Ask us when you board!

3.3 What about sun protection?

Mallorca sun is intense. Plan ahead:

  • Apply sunscreen SPF 50+ every 2 hours
  • Wear a hat and sunglasses
  • Bring lightweight long sleeves or a rash guard for water activities
  • Drink plenty of water (dehydration is easy at sea)
  • Take breaks in the shade on the covered areas of the yacht

We provide some shaded areas, but full sun exposure is unavoidable. The Tempest 44 has an extended canopy on the sun deck, but bring your own umbrella for extra protection.

3.4 What safety procedures are in place?

Our crew provides a mandatory safety briefing at the start of every charter, covering:

  • Life jacket usage and location
  • Emergency evacuation procedures
  • Man-overboard protocol
  • Communication systems
  • Fire safety and extinguisher location
  • First aid kit and medical supplies
  • Emergency contact procedures

Life jackets: Wearing a life jacket is mandatory during:

  • Takeoff and arrival
  • Heavy weather or rough seas
  • Any guest request
  • Crew instruction


4. During Your Charter

4.1 What time does the charter start and end?

Half-Day Charter:

  • Morning: 08:00–12:00 or 09:00–13:00
  • Afternoon: 14:00–18:00 or 15:00–19:00

Full-Day Charter:

  • 08:00–17:00 (includes lunch break)
  • Custom times available by request

Multi-Day Charter:

  • Embark: 16:00 day 1
  • Disembark: 10:00 final day

Times may adjust for tides, weather, or guest preferences. Confirm final times with our team.

4.2 How far do we cruise?

Typical cruising range:

  • Half-day: 15–25 km from Puerto Portals
  • Full-day: Up to 50 km (Dragonera Island, Formentor, Cabrera National Park)
  • Multi-day: Ibiza, Cala Millor, Menorca, or custom itinerary

Actual distance depends on:

  • Weather and sea conditions
  • Guest preferences
  • Scheduled stops and anchorages
  • Fuel usage

Our captain will discuss your preferred route during pre-charter planning.

4.3 What is the cabin layout?

The Tempest 44 features:

  • One guest cabin with 4 berths (beds)
  • Ensuite bathroom with hot shower
  • Air conditioning
  • Storage for luggage
  • Individual reading lights and fan

Cabin accommodations are comfortable for 4 guests; larger groups may arrange additional accommodation on shore or charter overnight arrangements separately.

4.4 Can I snorkel or swim?

Yes! Swimming and snorkeling are highlights of most charters.

Guidelines:

  • Swim only in calm, designated areas chosen by the captain
  • Wear a life vest or snorkel vest
  • Never swim alone; use the buddy system
  • Avoid swimming if seas are choppy or visibility is poor
  • Watch for sea urchins and sharp rocks when snorkeling
  • Rinse off with fresh water after snorkeling

Equipment available:

  • Snorkeling gear (mask, snorkel, fins)
  • Life vests and snorkel vests
  • Underwater camera (on request)

Seabob Water Scooter (optional):

  • Rent for €250/day for an exciting underwater experience
  • Requires basic swimming ability
  • Captain provides safety briefing and supervision

4.5 Can I bring my own food and drinks?

Yes! You may bring your own:

  • Drinks and alcohol
  • Snacks and prepared foods
  • Picnic items

What's provided:

  • Welcome drinks (prosecco, soft beverages)
  • Coffee and tea
  • Light refreshments
  • Basic catering (optional add-on)

Premium catering is available at custom pricing—contact us for menu options (Mediterranean, vegan, dietary restriction options available).

4.6 What about smoking?

Smoking policy:

  • ✓ Permitted on deck in designated open-air areas
  • ✗ Prohibited inside the cabin, galley, and enclosed spaces
  • ✗ No vaping or cannabis (regardless of legal status in other regions)

Smoke must not drift into other guests' spaces. Respect others' comfort.

4.7 What noise restrictions are there?

Quiet hours: 22:00–08:00

During these times:

  • Keep music and conversations at low volumes
  • No loud equipment or engine testing
  • Respect sleeping guests and crew rest periods

Outside quiet hours: Reasonable volume levels appreciated; the sound of the sea is the best soundtrack!


5. Special Circumstances

5.1 What if the weather is bad?

Our commitment:

  • We monitor weather forecasts continuously
  • If dangerous weather is predicted (high winds, storms, rough seas), we will:
    • Notify you 48 hours before the charter
    • Offer to reschedule to another date free of charge
    • Provide a full refund if rescheduling isn't possible

During the charter:

  • If weather deteriorates unexpectedly, we may return to port early
  • The safety of guests and crew is our top priority
  • No refunds for early returns due to weather (already incurred costs), but future charter credits may be offered

Rough seas: Don't mean cancellation; they're part of the experience! Seas of 1–1.5 meters are typical in summer. Rougher conditions may worsen seasickness but are often manageable with medication and crew support.

5.2 What if someone gets injured or ill?

Onboard response:

  • Our crew is trained in basic first aid
  • We carry a comprehensive first aid kit
  • We can provide oxygen, seasickness remedies, and pain relief medication
  • We have satellite communication to contact emergency services

Serious medical issues:

  • We can request coast guard evacuation (usually 30–60 minutes)
  • Evacuation by helicopter is possible but very expensive (€3,000–€10,000+)
  • Travel insurance is essential to cover evacuation and medical costs
  • You are responsible for these costs if uninsured

Prevention: Disclose health conditions before booking; we can assess suitability and provide advice.

5.3 Can minors charter the yacht?

Yes, with conditions:

  • All guests under 18 must be supervised by a responsible adult
  • Children under 5 should wear a life jacket on deck at all times
  • Parents/guardians assume full responsibility for child safety and behavior
  • The crew is not responsible for childcare

Families often find the Tempest 44 perfect for memorable experiences. Confirm your family's needs when booking; we can adjust the itinerary for younger guests (calmer waters, shorter duration, educational stops).

5.4 Can I host a private event (birthday, wedding, proposal)?

Absolutely! We specialise in private charters perfect for:

  • Birthday celebrations
  • Wedding receptions or ceremonies
  • Proposals and anniversaries
  • Corporate team-building events
  • Family reunions

Custom packages available:

  • Premium catering
  • Champagne and premium beverages
  • Themed decorations (balloons, banners)
  • Photography or videography
  • DJ services (arranged externally; space limitations apply)

Contact us for custom event pricing and planning.


6. Practical Information

6.1 How far is Porto Portals Marina from Palma Airport?

Approximately 20–25 km (25–35 minutes by car).

Transfer options:

  • Rental car
  • Taxi or ride-share (€35–€45)
  • Airport shuttle services
  • Pre-arranged transfer (we can recommend providers)

We recommend arriving 1 hour before your charter start time to allow for check-in and briefing.

6.2 Can you recommend hotels or restaurants in Mallorca?

Yes! Our team knows Mallorca well and can recommend:

  • Luxury hotels near Puerto Portals
  • Fine dining restaurants
  • Beach clubs and beach bars
  • Activities and attractions
  • Nightlife venues

Email us charter@yours.luxe and we'll provide personalised recommendations based on your preferences.

6.3 What languages does the crew speak?

Our crew is multilingual:

  • English (fluent)
  • Spanish/Catalan (native)
  • French (intermediate)
  • German (basic)

We can accommodate other languages; please notify us when booking if you require a specific language.

6.4 Is there WiFi on the yacht?

We have limited mobile connectivity at sea (2G/3G depending on location). Internet is generally not available during cruising. Consider this a digital detox opportunity!

Porto Portals Marina offers WiFi, so connectivity is available before/after the charter at the dockside.


7. After Your Charter

7.1 What happens with the security deposit?

The €1,000 security deposit is refunded within 7 days of charter completion, minus any deductions for:

  • Damage caused by guest actions
  • Excessive cleaning
  • Lost or damaged onboard equipment
  • Fuel overage charges

We inspect the yacht after every charter and provide an itemized damage report if applicable.

7.2 How do I receive my refund?

Refunds are processed to your original payment method within 7 business days. If you have questions:

Email: charter@yours.luxe

7.3 Can I receive photos or videos of my charter?

Yes! We often capture moments during your charter. You can:

  • Request digital copies of our photos (usually sent within 2 weeks)
  • Arrange professional photography/videography in advance (fee applies)
  • Share your own photos on social media (tag us!)

Privacy note: Other guests' images will not be shared without consent.

7.4 How can I leave feedback or report issues?

We value your feedback! Please:

Positive feedback: Share reviews on TripAdvisor, Google, or Airbnb Experiences

Questions or concerns: Email us within 7 days of your charter:
charter@yours.luxe

Your feedback helps us improve and serve future guests better.


8. Contact & Support

8.1 Before Your Charter:

  • Email: charter@yours.luxe
  • Phone: +34 609 5000 82
  • Hours: Monday–Friday, 09:00–18:00 CET

During Your Charter:

  • Contact the crew on the yacht radio or satellite phone
  • In emergencies, the crew can contact coast guard services immediately

After Your Charter:

  • Email: charter@yours.luxe (response within 24 hours)
  • Phone support available for urgent matters


9. Legal Documents

Please review these important documents:

All documents are available on our website: www.yours.luxe

Ready to book your luxury yacht charter?

Visit www.yours.luxe or email charter@yours.luxe to start planning your unforgettable Mallorca experience.

Yours Mallorca | Tempest 44 Motor Yacht
Puerto Portals Marina, 07181 Calvià, Mallorca, Spain

Where Mediterranean luxury meets seamless adventure.