Cookie Policy

Last Updated: June 2026

1. Introduction

This Cookie Policy explains how Yours Mallorca ("we", "us", "our") uses cookies and similar tracking technologies on www.yours.luxe

Please read this policy carefully. By continuing to use our website, you consent to our use of cookies as described below.

You can manage your cookie preferences at any time using the cookie consent banner or your browser settings.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or phone) when you visit a website. They help websites:

Remember your preferences and login information
Track how you use the site
Deliver personalised content
Understand visitor behaviour and improve services

Cookies are typically harmless and are used by nearly all websites.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for our website to function properly. They cannot be disabled without breaking core functionality.

Cookie	Purpose	Duration
`session_id`	Maintains your session while browsing	Session (until browser closes)
`cart_token`	Stores booking inquiry or cart information	30 days
`csrf_token`	Security protection against cross-site attacks	Session
`language_preference`	Remembers your language selection	1 year

These cookies are always enabled and cannot be rejected.

3.2 Analytics Cookies

These cookies help us understand how visitors use our website so we can improve its performance and user experience.

Cookie	Service	Purpose	Duration
`_ga`	Google Analytics	Tracks site usage and visitor demographics	2 years
`_gid`	Google Analytics	Identifies unique visitors	24 hours
`_gat`	Google Analytics	Throttles request rates	1 minute

How analytics data is used:

Number of page views and sessions
Device type and operating system
Geographic location (country/region level only)
Duration of visits
Pages visited in order

We use this data to identify which pages are popular, how long visitors stay, and how they navigate the site. This helps us improve your experience.

Your data is anonymised — Google Analytics does not track your name or email address.

View Google Analytics Privacy Policy

3.3 Marketing & Advertising Cookies

These cookies track your browsing activity to deliver personalized content and advertising. They are optional and can be disabled.

Cookie	Service	Purpose	Duration
`_fbp`	Facebook Pixel	Tracks Facebook ad conversions	90 days
`fr`	Facebook	Delivers Facebook ads	90 days
`IDE`	Google Ads	Serves personalized Google ads	2 years
`_ym_uid`	Yandex Metrica	Tracks advertising performance	1 year

How marketing cookies work:

We track which ads or marketing campaigns brought you to our site
We measure whether you completed a booking or inquiry after clicking an ad
We may retarget ads to you on social media if you visited our site but didn't book

You can opt out of marketing cookies at any time using the cookie consent preferences (see Section 5 below).

3.4 Third-Party Cookies

Third-party websites may also set cookies when you visit our site through embedded content (maps, videos, social media feeds).

Third-Party	Purpose	Cookie Duration
Google Maps	Displays location of Puerto Portals Marina	Managed by Google
YouTube	Embedded video content	Managed by YouTube
Instagram	Social media feed display	Managed by Instagram
Stripe/PayPal	Payment processing	Session-based

These third parties have their own privacy policies. We do not control their cookies.

Links to Third-Party Privacy Policies:

4. Cookie Consent & Your Choices

4.1 Consent Banner

When you first visit our website, a cookie consent banner appears. You can:

Accept All Cookies — Accept essential, analytics, and marketing cookies
Reject All (Except Essential) — Disable analytics and marketing cookies
Customise — Choose which types of cookies to enable

4.2 Changing Your Preferences

You can change your cookie preferences at any time by:

Clicking the "Cookie Settings" or "Preferences" link (typically in the footer of our website)
Adjusting your selections in the cookie preferences panel
Clicking "Save Preferences"

Your choice will be remembered for future visits.

4.3 Browser Controls

You can also manage cookies through your browser settings:

Google Chrome:

Settings → Privacy and security → Cookies and other site data
Select "Delete all cookies" or block specific websites

Firefox:

Preferences → Privacy & Security → Cookies and Site Data
Manage exceptions and cookie settings

Safari:

Preferences → Privacy → Manage Website Data
Select cookies to remove

Microsoft Edge:

Settings → Privacy, search, and services → Clear browsing data
Choose what to clear (including cookies)

Note: Disabling cookies may limit website functionality, and you may not be able to complete a booking.

5. Local Storage & Similar Technologies

We may use browser storage technologies beyond cookies:

Local Storage: Stores larger amounts of data (like your booking preferences) without expiration
SessionStorage: Temporary storage that clears when you close your browser
Web Beacons: Small tracking pixels embedded in emails to track if you opened them

These technologies work similarly to cookies and can be managed through your browser settings.

6. Do Not Track (DNT)

Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for recognising DNT signals, and we do not currently respond to DNT browser requests.

However, you can always control cookies through your browser settings (see Section 4.3 above).

7. Automated Decision-Making

We do not use cookies for automated decision-making or profiling that could have legal effects on you.

Cookies are used solely to improve your experience and measure website performance.

8. Data Retention

Essential Cookies: Retained for as long as necessary for functionality
Analytics Cookies: Typically retained for 2 years (see Table 3.2)
Marketing Cookies: Typically retained for 90 days–2 years
Local Storage: Retained until you manually clear your browser data

You can manually delete cookies and local storage anytime through your browser settings.

9. International Data Transfers

Cookies may result in data being transferred to servers outside the EU (e.g., Google Analytics servers in the US).

We ensure appropriate safeguards are in place under Standard Contractual Clauses and Privacy Shield frameworks (where applicable).

Learn more about Google Analytics data processing

10. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal data from children.

If we become aware that a child has provided data, we will delete it immediately and notify parents/guardians.

11. Contact & Support

If you have questions about our use of cookies or wish to exercise your data rights:

Email: charter@yours.luxe

Address:
Yours Mallorca
Puerto Portals Marina
07181 Calvià
Mallorca, Spain

Response Time: We aim to respond within 5 business days.

12. Changes to This Policy

We may update this Cookie Policy to reflect:

Changes in our cookie practices
New technologies or tracking methods
Legal or regulatory requirements

Updates will be posted here with a revised "Last Updated" date. Significant changes will be communicated via email or prominent website notice.

Effective from June 2026. By using www.yours.luxe, you consent to cookies as described in this policy.

For your privacy rights and data handling practices, please also review our Privacy Policy.